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BRMP Business Relationship Management Professional

About the Program 

Business Relationship Management (BRM) embodies a set of competencies (knowledge, skills, and behaviors) to foster an effective business value-producing relationship between a service provider and its business partners. 


The BRM Discipline rests on solid research-based foundations verified and enhanced over a decade of successful implementations in leading organizations across the world. Proven to be equally effective for shared services including Human Resources, Finance, Legal, external service providers and others, BRM practices have enjoyed widespread adaptation in IT. 


The Business Relationship Management Professional (BRMP) training and certification program provides a foundational understanding of business relationship management (BRM) for individuals at every experience level, with the training and certification designed to provide a solid baseline level of knowledge. In other words, this course provides the “why” and the “what” – “why” business relationship management is important to your organization and “what” a BRM capability does to add value to your organization. 

This interactive course, with discussions, partnering activities, and periodic knowledge checks, will provide you with the opportunity to apply learning to your unique organizational situations, creating solutions that you can use immediately upon returning to your workplace. This practical knowledge will allow you to demonstrate immediate value in your role, as well as prepare you for the BRMP Certification exam.


Participants should expect to have a minimum of 30 minutes of exam preparation study time per night. 




Who Should Attend 

BRMP training and certification is aimed at aspiring to intermediate-level Business Relationship Managers. It is ideally suited to: 

  • Project managers 
  • Business analysts 
  • Architects 
  • External service providers 
  • Representatives of shared services
  • Organizations business partners 
  • Anyone else interested in business value maximization 


What You Will Learn 

This course provides a foundational understanding of Business Relationship Management. Upon completion of the BRMP® course, participant will be able to demonstrate their understanding: 

  • Explain what business relationship management is and the value it provides to an organization  
  • Articulate the need for an organization to move beyond traditional goals of profit and products to encompass those that are appropriate for a relationship-centered organization  
  • Describe the importance of integrating business relationship management into every element of their organization  
  • Define the importance of educating their organization that a mature BRM capability will evolve culture, build partnerships, drive value, and satisfy purpose  
  • Apply business relationship management to their organizations triple bottom line of people, purpose, and planet 
  • Explain the basic knowledge, skills, and mindsets of the business relationship management role  
  • Clarify the core business relationship management approaches, tools, and templates used to achieve results 
  • Illustrate the value and impact the BRM capability has on an organization by completing a draft of the BRM Capability Workbook