Brandy McNeil, Associate Director of Tech Education & Training at the New York Public Library

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Public libraries have long been leaders in bringing people into the digital world, providing programs and services that help patrons get jobs, gain knowledge, increase productivity, and engage with others online. Leveraging and strengthening existing library and community resources can help reduce staff burden and increase the library’s impact on digital literacy. Attendees will learn the importance of and best practices for digital literacy, as well as useful digital literacy tools and resources for library staff to employ when working with patrons and technologies.